Fix for VPN Upgrade Installation Issue (Windows) Problem Description. You connect to GCN VPN (see ) and the client kicks off an upgrade. After about 15 or 20 minutes, the installation times out and produces the following message: ' Failed to install AnyConnect Secure Mobility Client because the operation has timed out. A VPN connection cannot be established.' . If you click OK and try to run the client from the Start menu, you will see this message: ' VPN Service is not available.'

1. Cisco Anyconnect Secure Mobility Client Install Error Windows 10
2. Cisco Anyconnect Secure Mobility Client Windows 10

. After clicking OK, you see the message: ' The VPN agent service is not responding. Please restart this application after a minute.' . This has prompted some users to go to to install the client. If you do this, you will see the message: ' Failed to install AnyConnect Secure Mobility Client with installer error: Another installation is already in progress.

Cisco Anyconnect Secure Mobility Client Install Error Windows 10

Complete that installation before proceeding.' Problem Resolution Option 1: If you are off-campus. Reboot your machine. Open Internet Explorer. Once logged into the UNCG-General-Computing-Network profile, click the Start Anyconnect link to install the VPN client.

Click on Download anyconnect. Click on and download the Windows Installer. Once it’s done downloading, install the program. 5) Error: Issues connecting to local printers while connected to UC VPN. Open the Cisco AnyConnect client on your computer and click the gear.

Cisco Anyconnect Secure Mobility Client Windows 10

Option 2: If you are on-campus. Reboot your machine. Follow the instructions to If the options listed here do not fix the issue, contact 6-TECH at (336) 256-TECH (8324) or and reference Master Incident # INC86.